At Chairpadhub, available via www.chairpadhub.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by www.chairpadhub.com and how it is managed.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at dining@chairpadhub.com.
- Data Controller
For the purpose of applicable data protection legislations in Mexico, Europe, and the United States, the data controller responsible for your personal information is:
Website: www.chairpadhub.com
Brand Name: Chairpadhub
Address: Av. Sonora 85, Local A, Roma Norte, Cuauhtémoc, 06700, Ciudad de México, CDMX, Mexico
Email: dining@chairpadhub.com
Telephone: +52 55 5837 4814
- Information We Collect
We collect personal data necessary to fulfil your orders, improve storefront functions, and comply with international statutory obligations. This information includes:
Identity and Contact Data: Name, billing address, delivery address, email address, and telephone number.
Transaction Data: Details about products purchased from our storefront and historical order records.
Technical and Usage Data: IP address, browser type, time zone settings, and operating system utilized during your visit.
- Legal Basis and Purpose of Processing
We process personal data under the following lawful structures required by European, Mexican, and United States frameworks:
Performance of a Contract: To process, package, and dispatch your orders to your designated delivery location.
Legal Compliance: To maintain accurate financial, tax, and accounting registers.
Legitimate Interests: To provide customer service support and manage operational efficiency.
- Third-Party Data Disclosures and Payment Processing
To facilitate transaction processing and global order fulfillment, we disclose necessary operational data to specific commercial partners:
Payment Processing: All credit, debit, and electronic payment operations are handled securely through our designated third-party payment gateway processor, Stripe. Your financial account details are transmitted directly to Stripe, and www.chairpadhub.com does not store your full payment card credentials on our servers.
Logistics and Delivery: Your name, address, and telephone number are shared with our commercial logistics networks solely to execute the transit of purchased goods.
- International Data Transfers
As a business registered in Mexico serving consumers within Europe and the United States, your personal data is transferred across international boundaries. We implement appropriate safeguards, including standard contractual clauses, to ensure that your data receives a level of protection equivalent to that required under European and global data protection standards. - Data Retention Periods
We store personal data only for as long as is strictly required to fulfill the operational purposes detailed in this policy, or to comply with statutory legal mandates:
Transaction and Financial Records: Retained for a mandatory period of 5 years to satisfy the requirements of the Mexican Tax Code (Código Fiscal de la Federación) and standard corporate accounting regulations in Europe and the United States.
Customer Support Records: Retained for 2 years following the last active communication to ensure continuity of customer care.
Technical Logs: Retained for a period of 180 days for standard network administration and optimization analysis.
- Data Security
We employ industry-standard administrative, physical, and electronic measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. While we utilize robust mechanisms to protect data transmission and storage, no method of digital transmission over the internet or electronic archiving is entirely exempt from vulnerabilities; consequently, we maintain rigorous internal protocols to identify and address potential security anomalies promptly. - Your Statutory Rights
Depending on your geographical location (including rights granted under the European GDPR, Mexican ARCO rights, and United States privacy frameworks), you possess specific legal entitlements regarding your personal data:
Access and Rectification: The right to request copies of your personal information and demand modifications to inaccurate data.
Erasure and Restriction: The right to request the deletion or limitation of processing under specific legal conditions.
Data Portability: The right to request the transfer of collected data to another organization.
Objection: The right to object to processing activities conducted under legitimate business interests.
To exercise any of these entitlements, please submit a formal request to our designated data administration channel at dining@chairpadhub.com.
- Policy Amendments
We reserve the right to modify this Privacy Policy at any time to reflect updatesin operational practices or evolving regional regulations. All updates will be published immediately on this page with an amended revision date.