This Privacy Policy outlines how chairpadhub (“we,” “our,” or “us”) collects, uses, and safeguards your personal information when you visit www.chairpadhub.com (the “Site”) or submit inquiries and intake forms for our custom garden design and spatial planning services.
Operating from Mexico and serving residential clients in North America and Europe, we process personal data in compliance with international standards, including the EU General Data Protection Regulation (GDPR) and Mexican federal data protection laws.
1. Information We Collect
To process custom design requests and deliver tailored spatial concepts, we collect information directly provided by you during the consultation and intake process:
- Contact Information: Name, email address (
dining@chairpadhub.com), and preferred communication preferences. - Project & Intake Form Data: Information submitted via our design intake forms, including property dimensions, spatial layout preferences, site photos, project notes, and general budget parameters.
- Transaction Details: Order records and transaction reference numbers associated with deposit payments and balance settlements. (Note: Secure payment processing is handled independently by authorized payment service providers; we do not store full payment card details or credentials on our servers).
- Technical & Usage Data: Basic technical logs collected automatically during site visits, such as IP address, browser type, device information, and essential navigation cookies required for site stability.
2. How We Use Your Information
Your personal and project data are processed strictly for legitimate operational purposes:
- Custom Service Execution: To evaluate project requirements submitted in your intake form, communicate initial layout concepts, and deliver final custom design documentation.
- Project Coordination & Client Support: To respond to your inquiries, send project updates, and manage revision requests.
- Operational Integrity & Compliance: To keep accurate transaction records, satisfy accounting standards, and prevent fraud or technical misuse.
3. Data Sharing & Operational Integrity
We maintain direct internal control over our design workflows. We do not sell, rent, trade, or share your personal data or property information with third parties for commercial marketing purposes.
Information is shared only on a strictly necessary basis with trusted service infrastructure providers who assist in operating our platform:
- Technical Infrastructure: Website hosting, cloud storage, and security management services.
- Communication & Intake Tools: Secure form processing and business email delivery platforms.
- Legal & Regulatory Obligations: Disclosures required by law, court order, or formal regulatory inquiries under applicable legal frameworks in Mexico, Europe, or North America.
4. International Data Transfers
As our operational base is located in Mexico and our clientele resides across Europe and North America, processing your inquiries involves the transfer of data across international borders. We apply technical safeguards and administrative procedures to protect your information regardless of where it is stored or processed.
5. Data Retention
We retain project intake details, communication records, and completed design files for as long as necessary to fulfill the requested design service, handle follow-up revision requests, and comply with tax, legal, and operational record-keeping requirements.
6. Your Data Rights
If you reside in the European Union, European Economic Area, or other jurisdictions with comprehensive data protection laws, you hold the following rights regarding your personal data:
- Access & Inspection: Request confirmation and a copy of the personal data we hold about you.
- Rectification: Request corrections to incomplete or inaccurate intake details.
- Deletion (Erasure): Request the removal of your personal data when it is no longer required for the designated service, subject to mandatory legal retention obligations.
- Processing Restrictions: Request limited processing of your data under specific operational circumstances.
To submit a request regarding your data, please contact our privacy compliance team at dining@chairpadhub.com.
7. Essential Cookies & Security
Our Site employs essential technical cookies to ensure smooth navigation and secure intake form submissions. You may disable cookies through your web browser settings, though doing so may interfere with form functionality or site access.
We implement standard administrative, technical, and physical measures designed to protect your personal and property data against unauthorized access, loss, or misuse.
8. Privacy Policy Updates
We may periodically revise this Privacy Policy to reflect changes in our custom design process, technical setup, or legal obligations. Updated versions will be published directly on this page with a revised “Last Updated” date.
9. Contact Information
For questions, privacy requests, or further details regarding how we manage project intake data, please contact us:
- Brand: chairpadhub
- Website: www.chairpadhub.com
- Customer Support Email: dining@chairpadhub.com